Position Description:This isn't packaged goods. It's a bigger challenge than that. Here you're making a difference in people's lives, starting with your own. Join us and start doing your life's best work.(sm)UnitedHealthcare is seeking a Strategic Insights Manager to join our team. This position will contribute to our growing Strategic Insights team, which has an increasingly important leadership role in driving growth for UnitedHealthcare and enabling our mission to help people to live healthier lives. This role will lead development of strategic insights for UnitedHealthcare's digital offerings, with a focus improving digital experiences and measuring progress.Primary Responsibilities:Enhance and expand current digital insight collection capabilities and execute strategy across UnitedHealthcareWork collaboratively with digital partners to develop an insights communication framework to drive the right insights to the right teams at the right timeHelp develop and deliver on a UnitedHealthcare usability insights strategyConduct in depth analysis on digital feedback and data to drive strategic and tactical actionsLead attitudinal data collection and link with digital analytics for deeper learningsManage vendor relationships including contracting, budgeting, and performance management Contribute to the success of a strong digital team as a collaborative partner and thought leader
Required Qualifications: Bachelor's Degree or higherProven ability to develop and execute digital experience measurement strategy3+ years of experience analyzing and / or utilizing primary and secondary research3+ years of digital measurement experiencePreferred Qualifications:Healthcare industry experienceExperience with Adobe and Google analyticsExperience with ForeSee, Opinion Lab, and / or IPerceptions Soft Skills:Strong project management skills with exceptional attention to detailProven ability to drive cross functional efforts through insights and relationship developmentA self-starter and problem solver with passion for driving action through insight curation Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SMDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: Digital, insights, analysis, data, feedback, UnitedHealth Group, UnitedHealth Care
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.