Be part of our next training class and begin your new career. Apply today!You dream of a great career with a great company - where you can make an impact and help people. We can offer you just this. And with the incredible growth of our business, it's a dream that definitely can come true when you join us as an Associate Claims Representative. Already one of the world's leading health care companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. Whether you have prior experience or not, we'll provide extensive training and a highly supportive environment for all of our Claims team members. This is your opportunity to make a difference, grow your career and do your life's best work. (SM)As an Associate Claims Representative, you'll be responsible for handling incoming healthcare claims ensuring a high level of customer service and maximizing productivity by processing claims accurately, the first time. You'll put your skills and talents to work as you review, research, and process medical claims. It's complex, detailed work. It's a fast-paced challenge. It's a job that calls on you to be thoughtful, resourceful, team-driven and customer-focused. To put it mildly, there is never a dull moment. This position is full-time (40 hours/week) Monday - Friday. Employees are required to work our normal business hours of 8:00am to 4:30pm. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 4316 Rice Lake Road, Duluth, MN 55811. This location is easily accessible via public transportation with NEW bus route options in December 2017!What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation Reimbursement Employee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)Business Casual Dress codeOnsite health clinic and credit union opening soonCorporate Facility Features (i.e. mother's room, ATM, café services, onsite IT support)More Information can be downloaded at: http://uhg.hr/uhgbenefits To learn even more about this position, click here to watch a short video about the job: http://uhg.hr/OptumClaimsRepPrimary Responsibilities:Review and research assigned claims by navigating multiple computer systems and platforms and accurately capturing the data/information necessary for processing (e.g. verify pricing, prior authorizations, applicable benefits)Ensure that the proper benefits are applied to each claim by using the appropriate processes and procedures (e.g. claims processing policies and procedures, grievance procedures, state mandates, CMS/Medicare guidelines, benefit plan documents/ certificates)Complete on a daily basis all data entry required to document and communicate the status of claims as needed adhering to all reporting requirements Communicate and collaborate with members and providers to resolve claims errors/issues, using clear, simple language to ensure understandingLearn and leverages new systems and training resources to help apply claims processes/procedures appropriately (e.g. on-line training classes, coaches/mentors)Meet the performance goals established for the position in the areas of: efficiency, accuracy, quality, member satisfaction and attendance
Minimum of 1 year work experience in a related environment (i.e. office, administrative, clerical, customer service, etc.)An education level of at least a high school diploma or GED OR 10 years of equivalent working experienceDemonstrated ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills and learning new computer programsAbility to remain focused and productive each day though tasks may be repetitiveAbility to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each productConsistent attendance with ability to meet work schedule including the required training periodSuccessful completion of the UnitedHealth Group new hire training and demonstrated proficiency required There are several steps in our hiring process - it's a thorough process because we want to ensure the best job and culture fit for you and for us. In today's ultra-competitive job market, the importance of putting your best foot forward is more important than ever. And you can start by completing all required sections of your application. (i.e. profile, history, certifications and application/job questions). Once you submit your resume, you'll receive an email with next steps. This may include a link for an on-line pre-screening test that we ask you to complete as part of our selection process. You may also be asked to complete a digital video interview, but we will offer full instructions and tips to help you. After you have completed all of these steps, you can check on the status of your application at any time, but you will also be notified via e-mail. http://uhg.hr/OurApplicationProcessCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SMDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: medical claims, healthcare claims, claims representative, claims rep, claims processing, claims processor; UnitedHealth Group, UnitedHealth care, training, classes, Duluth, MN, Superior, WI
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.