OptumRx Quality Assurance supports over 1 billion prescriptions per year for our commercial, Medicare and Medicaid members. We ensure the software created to support the dynamic pharmacy business meets or exceeds our customer's expectations for quality. Join our team to have a positive impact on the lives of our members. As a Senior IT Quality Engineer Team Leader, you will design, implement, and support the quality program for a billion dollar e-commerce platform. This is the front line to our consumer experience and a key contributor to our overall business Net Promoter Score. You will drive customer confidence by assuring the quality of Optum's current and future software products. Contribute to a motivating environment that empowers teams and individuals to engineer QA efficiencies in practice, thought process, and with effective tools and techniques. You will attack quality improvement from the front end (multi-disciplinary product quality review) and back end (Testing Services and Data), ultimately delivering a reduced cost of quality. This will require partnering with business analysis, system analysis, development, and user acceptance teams to drive quality initiatives upstream into our development process. This delivery organization is in the second year of their Agile transformation. Primary Responsibilities:Lead Product Quality Council reviews where delivery members identify defect root causes and associated action plans to reduce the Cost of Quality for member portal product Balance compassion and discipline when weighing business benefit and product quality Provide functional expertise and direction to team members on how to test our software Participate in product strategy, product design reviews to provide input on functional requirements, product designs, schedules, or potential problems Effectively lead, coach, and mentor team members within QA as well as across the delivery chain Champion the test automation strategy and execution, covering automated unit testing, continuous integration and continuous delivery Proactively manage demand, capacity, and estimating to optimize resource use and budget Review test strategies, test plans, and monitor test execution and defects in Rally, HP Quality Center or Rational
Required Qualifications: Bachelor's Degree or equivalent experience 7+ years of functional, system, and performance testing experience 3+ years of experience with complex automated testing 2+ years of experience working on Digital Consumer Products or B2C software delivery Demonstrated ability to influence without direct authority Strong teamwork and partnering skills for cross-group collaboration Demonstrated proficiency in the following tool areas: Development: Java, C#, .NET, scripting languages Automation tools and frameworks: Selenium, SOAP UI, HP Unified Functional Tester, Rational Functional tester Application lifecycle management: HP ALM, Rational Performance testing: Dynatrace Browser simulation: SauceLab Stack trace: Splunk Continuous integration/continuous delivery: GitHub, Jenkins, Rally, CucumberExperienced coaching team in business acumen, product knowledge, technology, and quality techniques Firm understanding of DevOps and know how to configure, leverage, and work with application development teams to enable and assist them in setting up their CI pipeline Complete understanding and experience in various delivery methodologies (Agile/Scrum, Waterfall) as part of the SDLC process Experience with a variety of technology delivery models: onshore, offshore, insourced, outsourced, and hybridPreferred Qualifications:Experience in the health insurance industry or other highly regulated industry Process improvement methodologies, such as Lean Six SigmaCareers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you'll fill far more than prescriptions. As a member of one of our pharmacy teams, you're empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: testing, B2C, team lead, quality, Schaumburg, IL, Eden Prairie, MN
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.