You can be a better guide than any map or navigation system. Optum is part of the family of companies that make UnitedHealth Group one of the leaders within the health care system. Optum brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance, elite teams against sophisticated challenges that matter. Join us and learn why there is no better place to do your life's best work.(sm) Optum Analytics is looking for a Product Analyst who is passionate about using information technology to improve the quality, safety and efficiency of the health care system. The analyst with work on both the analytics and care coordination products. The environment is aggressive, fast paced and innovative. We are looking for smart, innovative individuals who will take ownership of their responsibilities and work collaboratively. As a Product Analyst, you will help execute the strategy and vision for the different products, establish collaborative relationships with external and internal stakeholders, gather accurate requirements and evaluate product performance for enhancements. You will strategically and creatively think about how the consumer experience should work & translate the product vision to product requirements. The successful candidate for this position will be a detail - oriented analytic thinker, flexible problem - solver, excellent communicator and team player with natural curiosity. Primary Responsibilities:Become an expert in Optum Analytics and Optum Care Coordination functionality, staying current with product information, changes and updates; Be able to configure the client environment for care coordination clients within Salesforce to meet expectations; Provide clients with consultative support and recommendations including reports; Work in tandem with product team and client services team to ensure smooth product delivery and ongoing optimization; Identify creative opportunities to solve client problems; Manage client communication around data and product related issues and questions; Develop and maintain an understanding of the healthcare priorities driving use of the Optum Solutions; Build an understanding of how data drives clinical and analytic applications; Serve as a resource for Product and Client Service Managers and other internal teams including support (if needed)
Required Qualifications:Bachelor's Degree or equivalent experience 3+ years of Product Management experience Excellent work ethic, high attention to detail and strong written / verbal communication skills Ability to be flexible and work in a fast - paced, dynamic environment Comfortable learning new technology systems Passionate about client satisfaction Experience in managing or interfacing with clients / customersPreferred Qualifications:Health care experience or knowledge base Salesforce Admin Certification and experience Advanced DegreeCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Product Analyst, Analyst, Product, Product Management, Boston, MA, Massachusetts
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.