Great account management is result of strong purpose, conviction and pride - pride in your ability and your product. Bring along your passion and do your life's best work.(sm) The Sr. Strategic Acct Exec, TPA is accountable for the client satisfaction and retention for our large client segment at UMR. Primary Responsibilities:Accountable for the retention, growth and increased profitability of existing business, the acquisition of new business on existing accounts, customer satisfaction and the strategic direction of assigned accounts Establish, cultivate and manage the customer relationship at multiple levels (including C-Suite), serving as a healthcare consultant and trusted business advisor to this customer Direct strategic, customer specific initiatives, which deliver 'value added' services through the execution of client specific business plans Responsible for value delivery to customer including plan performance, account management and service results Develop and maintain a detailed knowledge base of assigned customer, beyond the traditional healthcare - focused information / knowledge, to become an extension of the customer's business Clearly demonstrate the value propositions for specialty and ancillary business to improve customer growth and retention Coordinate and influence superior customer service delivery developing and maintaining strong intercompany relationships Strategically plan and meet with customers quarterly, identifying trends and offering solutions per the Insight Driven Solutions (IDS) consultative and solutioning process Prepare, host and follow - up an annual/quarterly strategic planning session with the customer Determine and clearly articulate the value story, trend drivers and tracking of solutions performance to the customer Maintain a high level of healthcare industry knowledge as well as customer's industry
To be considered for this position, applicants need to meet the qualifications listed in this posting. Required Qualifications:Previous TPA / Stop Loss experience in sales or account management required Proven track record of over 5+ years of working with senior - level executives and progressively increasing responsibility for client relationship management and consultation Bachelor's degree or 5 years equivalent experience in healthcare sales/account management field 5 years of account management / sales experience with a proven track record of strategic and consultative sales or account mgt experience in the medical benefits Insurance industry 5 years experience using communications and interpersonal skills (internal/external) 5 years proficiency in Microsoft Word and PowerPoint 5 years experience preparing and presenting materials to client 5 years experience working in partnership with underwriting and finance 5 years experience with data analysis Willingness to travel as required Sales insurance license must be maintained as required by state lawPreferred Qualifications:Undergraduate degreeCareers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.