The primary responsibilities of the Specialty Sales consultant (SSC) are to work with the AE/RAC/IS/IS to facilitate specialty sales and persistency in the marketplace. The SSC will market and provide subject matter expertise on specialty employer paid and voluntary products and process for their assigned health plan. The small business SSC is responsible for the market assign specialty sales goal for the specialty small business market segment, those customers employing up to 99 employees.At least 51% of this role's activities are focused on external activities to support the specialty sales goal.Primary Responsibilities:Independently works specialty cases to position and recommend the best plan options to facilitate sales process including supporting rate bank application, packaged savings, broker bonus programsAdvocate for specialty voluntary products to support increase In enrollment and size of sale - supportBroker directly to increase and administer enrollment process with small employer groupsCreate and drive strategies for top specialty producing agencies and brokers including working with the AE/RAC/IS to present specialty strategies to a broker or top agency.Collaborate with AE/RACIIS regarding specific market objectives and develop competitive strategies with specific Brokers I General AgentsSupports service organization with Broker escalated service issuesProduces specialty sales that result in profitable premium levels for the companyConsult with AE/RACIIS on strategy calls related to specialtyConduct CE courses on specialty topicsRepresent UHC at specialty benefits related seminars / exhibitions; and industry specific association meetings (LIMRA, CEBS, WEB, NAHU)Oversight of the specialty sale at the direction of the AE/SAE to achieve health plan market sales goals and maintain profitabilityResponsible for assisting in the creation and supporting attainment of assigned specialty market small business sales goalsLess than 49% of the role will be focused on supporting internal activities including:Works collaboratively with AE/RACIIS to support sales, product and process education and training of specialty employer paid and voluntary productsCollaborate on external calls as requested by Small Business Generalist AEsBe the specialty product subject matter expert that can translate product capabilities into solutions for customers (train, develop AE/RA/IS in the field)Works with AE/RACIIS on field underwriting, facilitate the use of rate bank as needed for specialty product salesConduit for communication on specialty topics - including marketing initiatives that AE/RAC/IS should be promoting (i.e. product updates, bonus programs, rate cards, drip marketing, leading specialty CE courses focused on specialty, etc.)Educates SOS on quoting plan designs and pre-implementation through the new sales processDevelops business relationships with AE/RAC/IS in order to increase salesPromotes sales of specialty benefits products for small business (2 to 99 employees) through providing regular education and updates to AE/RAC/IS in the following areas:Educating and keeping AE/RAC/IS up to date on UHC products and pricing state by state initiatives that support specialty salesEvaluates and discusses with AE/RAC/IS how UHC specialty products meet the needs of the broker's customersIndependently develops and delivers recommendations for external customer through the AE/RAC/IS on which specialty products to market against competing productsAssisting AE/RAC/IS in developing sales proposals, including anticipating competing products and distinguishing UHC's products from those competing productsAssisting AE/RAC/IS in keeping track of proposal and sold cases up to dateProduct knowledgeSolid knowledge of all products sold in their market segment, including competitive products, applies independent judgment to recommend products for a given customer's situationKnowledge to be an advocate of voluntary product offerings and enrollment processOrganization skillsVery strong organizational skills key to balancing multiple priorities, objectives and customer obligationsTime management skills critical to successRelationship building and influenceBuilds strong relationships with AE/RAC/IS through frequent collaboration and strong product knowledge and adviceAbility to negotiate and close sales
Required Qualifications:Bachelor's degree or an equivalent combination of education and experienceAbility to understand underwriting, financial and analytical details as necessaryDemonstrated success in meeting or exceeding sales promotion / marketing skills of specialty productsAdherence to UHG's compliance standards and codes and conductAbility to work independently to establish and grow relationships in the broker community for the key account market for the assigned geographic area. Expectation to be in the field 51% or more of your timeSales insurance license(s) must be maintained as required by state law in residential and nonresidential states in your territory Preferred Qualifications:2+ years of experience in sales in the insurance industry strongly preferredDetailed understanding of all UnitedHealthcare products, services and solutionsAbility to navigate UnitedHealthcare internal departments to produce positive service results for clients and the companyAbility to build and maintain strong client and producer relationships, customer focused approachAnticipates problems an develops contingency plansAbility to complete assigned major job objectives, with limited direction and supervisionStrong negotiation and closing skillsStrong communication skills (written and verbal)Strong presentation skillsExcellent planning and organization skillsCareers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.