Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.(sm)Positions mainly responsible for more general credit A / R activities. There may audit and quality control responsibilities during peak time of the year. Reviewing and analyzing explanation of benefits for all insurance providers. Must follow all Optum 360 compliance regulations for processing invoices. Primary Responsibilities:Interact with customers gathering support data to ensure invoice accuracy and also work through specific billing discrepanciesProvide input to policies, systems, methods, and procedures for the effective management and control of the premium billing functionMonitor outstanding balances and take appropriate actions to ensure customers are refunded Manage the preparation of credit balance accounts receivablesMay also include quality assurance and audit of billing activities
Requirements: High School Diploma or GED 1+ year medical billing experience analyzing and solving customer problems Available to work 40 hours per week anytime within the operating hours of the site (between 6:30am – 5pm CST)Ability to create and modify spreadsheets within MS ExcelPrevious experience navigating a computer while on the phoneSoft Skills: Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each productAbility to remain focused and productive each day though tasks may be repetitivePhysical Requirements and Work Environment:Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activityFrequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SMDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: billing, claims, medical claims, healthcare claims, office, training class, Optum, adjustments, phone support, back-end
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.