The Lean Transformation Specialist is responsible for the implementation and delivery of the Lee Memorial Health Systems Organization Transformation Program under the direction of the Vice President Organization Transformation. Lean Transformation Specialists will partner with Lean Transformation Business Partners and LMHS Managers and Associates to identify and improve operational efficiencies by measurable results by reducing variation and waste, and improving process flow, speed, and quality and will provide on-going support to teams to become lean practitioners. The Goal of the Lean Transformation Office is to improve LMHS net operating results 3% per year on average, through the implementation of the lean management system, and to enable healthcare delivery re-design from volume to value. This will be accomplished through the self-directed application of lean concepts and methods, such as Value Stream Maps, 5S and Kaizen Rapid Improvement Events throughout LMHS with the management team. (2/2013)
Education: A Bachelor of Science degree is required and a Master's degree is preferred. Experience: Experience in directing process improvement and change management initiatives, preferably in an acute care hospital setting or ambulatory practice (or in a consulting capacity) with a demonstrated history of operational excellence results including completed projects with significant cost savings. Training: Lean qualification will be required through on the job training and professional development programs. Other: The Lean Transformation Specialist maintains current subject matter knowledge and competence in all aspects of performance improvement (statistical process control, value stream mapping), including Lean methodologies. The Lean Transformation Specialist should be self-motivated with excellent interpersonal, communication, and group leadership skills, a person who consistently demonstrates appropriate and professional behavior toward patients, customers, and coworkers thereby promoting an environment of teamwork and collaboration. As a change agent, the Lean Transformation Specialist demonstrates the following traits: honesty, straightforward, reliable, persistent, persuasive, calm under pressure, analytical, and pragmatic. As a teacher and coach, the Lean Transformation Specialist is able to resolve conflict in a positive manner to gain understanding and buy-in. Job Specifications (Physical & Mental Requirements) External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. If the requirement is not marked, then it is considered not applicable. General Requirements (has the ability to.) Sit - Continually ( i.e. Daily) Drive - Continually ( i.e. Daily) Sensory Requirements (has ability for.) Far Vision - Continually ( i.e. Daily) Near Vision - Continually ( i.e. Daily) Seeing Fine Details - Continually ( i.e. Daily) Hearing Norm Speech - Continually ( i.e. Daily) Hearing Overhead Pages - Continually ( i.e. Daily) Telephone use - Continually ( i.e. Daily) Mental & Emotional Requirements (ability to.) Cope with high level of stress - Continually ( i.e. Daily) Make decisions under high pressure - Continually ( i.e. Daily) Cope with anger/fear/hostility of others in a calm way - Continually ( i.e. Daily) Manage altercations - Continually ( i.e. Daily) Concentrate - Continually ( i.e. Daily) Handle a high degree of flexibility - Continually ( i.e. Daily) Handle multiple priorities in stressful situation - Continually ( i.e. Daily) Work alone - Continually ( i.e. Daily) Demonstrate high degree of patience - Continually ( i.e. Daily) Adapt to shift work - Occasionally (i.e. Monthly) Work in areas that are close and crowded - Occasionally (i.e. Monthly) Hand Manipulation (ability with.) Simple Grasping - Continually ( i.e. Daily) Firm Grasping - Continually ( i.e. Daily) Fine Manipulation - Continually ( i.e. Daily) Use of Keyboards - Continually ( i.e. Daily) Required Lifting (ability to lift.) Up to 10 lbs - Frequently ( i.e. Weekly) 11 to 24 lbs - Frequently ( i.e. Weekly) 25 to 34 lbs - Frequently ( i.e. Weekly) 35 to 50 lbs - Frequently ( i.e. Weekly) Pushing/Pulling (ability to push and pull.) 35 to 50 lbs - Occasionally (i.e. Monthly) Environmental (may be exposed to.) Infectious Diseases - Occasionally (i.e. Monthly) Chemical Agents - Occasionally (i.e. Monthly) Dust, Fumes, Gases Occasionally (i.e. Monthly) Extremes in Temperature or Humidity - Occasionally (i.e. Monthly) Hazardous or Moving Equipment - Occasionally (i.e. Monthly)
Lee Health is the leading provider of health care in Southwest Florida and has served the citizens of Lee County and surrounding communities since 1916. Lee Health consists of four acute care hospitals, two specialty hospitals and comprehensive health care services in facilities and office locations throughout Southwest Florida. With more than 1 million patient contacts each year, Lee Health is th...e fourth largest public health system in the United States and one of the largest in Florida. Lee Health is a progressive, financially sound health care provider with over 11,800 employees, 1,300 community physicians and 4,500 volunteers and auxilians.