Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. The Pediatric Disability Consultant will be responsible for providing direct guidance and support to the nationwide team of Family Advisors and clinicians within the Family Engagement Center on topics related to families, children and youth with disabilities. This position is responsible for providing ongoing coaching, training and support to the team as well as directly engaging with families to support their unique needs relative to insurance coverage (medical, behavioral, pharmacy and DME), access to and integration of various community and state based resources (Medicaid Waiver, education, transitions, Title V, accommodations and inclusion); natural supports, HIPAA, Civil Rights Laws, Ferpa and Title IX and Transition to Independence. Primary Responsibilities:Provides guidance and training to Family Advisors via the phone, in-person and instant message for the following topics (not all inclusive):Disability issues related to private insurance claims and services.Characteristics of disability and relationship to ADL, current and future impact on family, social success and referrals to partnering programs.How to meet the needs of families with various ethnic, racial, religious backgrounds, age or disability status.Trends related to disability supports and interventions that may address the needs of the member.How to ask probing, disability sensitive questions that enable the Family Advisor to offer care coordination or social services support.Utilizes critical thinking paradigms in collecting relevant information.Collects and shares information related to trends of barriers for our members; helps identify and problem solves alternatives to barriers.Self-directed work.Expected to identify gaps in Family Advisor knowledge base and proactively engage with Family Advisors to close their gaps.Find and build relationships with social and community resources for assigned territory. Acts as a resource to Family Advisors to provide resources that match family needs.Competencies:Have a strong background in serving special needs populations (medical / behavioral / learning) and knowledge of the developmental milestones, activities of daily living and transitional stages for children and youth.Performance driven – sets and takes accountability for achievement of development objectives.Solid organization, management, administrative and human relation skills, and a style, which exhibits maturity, leadership, sensitivity and teamwork.Communicates and leads in a manner that fosters collaboration, greater understanding, employee engagement and commitment to results.Presents complex information to various audiences face to face and telephonically with ease.Mission driven.Ability to manage multiple priorities.Ability to work independently and collaboratively in a complex demanding environment.
Required Qualifications:Bachelor's Degree or higher3+ years of experience working directly with or on behalf of the pediatric population, specifically with disabilities, in a professional capacityAbility to travel up to 25% of the timeAbility to work Monday - Friday between the hours of 8:00AM - 6:00 PM CST1+ years of experience coaching and / or developmentExperience with Microsoft Word (create and edit documents), Microsoft Outlook (manage calendar, send / receive emails), and Microsoft Excel (spreadsheet data entry)Dedicated space for home office set up and access to high speed internet servicesPreferred Qualifications:Licensed Master's Degree-level clinician in Psychology, Social Work, Counseling, Marriage or Family CounselingKnowledge of the public sector, i.e., MedicaidExperience navigating NORD (National Organization for Rare Disorders) database with easeCareers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 17 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, Military families and Veterans wherever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: UHG, SPECIALNEEDS, telecommute, pediatric, disabilities, pediatric disability, coaching
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.