Position Description: All of us have a short list of the things that make a job great. If your list includes being able to make a difference, count us in as your next place to work. UnitedHealth Group is a Fortune 6 leader in health care at a time when health care is evolving for everyone. Our billing teams are part of an important chain of events that impact the lives of our members in positive ways. Join this group and we'll have an impact on you. Apply now and discover the exceptional training, support and opportunities to grow that you'd expect from a Fortune 6 leader. What makes this a special challenge? For one, we want to create a quality experience for every person we serve. So, the bar is high for accuracy, communications style and effectiveness. Also, you'll need to be researching and resolving problems before, during and after calls within a high volume, demanding environment.Primary Responsibilities:Interact with customers to gather support data to ensure invoice accuracy and also work through specific billing discrepanciesProvide input to policies, systems, methods and procedures for the effective management and control of the premium billing functionEducate customers regarding the availability of receiving invoices and remitting payments through online applicationsMonitor outstanding balances and take appropriate actions to ensure clients pay as billedManage the preparation of invoices and complete reconciliation of billing with accounts receivables
Required Qualifications:An education level of at least a High School Diploma or GED or equivalent years of working experienceProficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applicationsAble to work a 37.5-hour schedule within the operating hours of the sitePreferred Qualifications:1+ year of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job toolsPrevious experience in billing or collectionsSoft Skills: Ability to multi-task and to understand multiple products and multiple levels of benefits within each productTaking care of business at UnitedHealth Group translates to more meaning and impact as you help improve the lives of millions. Join us. Learn more about how you can start doing your life's best work.Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Healthcare, Managed Care, Billing Representative, Billing, Collections, Claims, Customer Service, Medical Billing
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.