This position is responsible for assisting with the day to day operations of the self pay department with responsibilities including, but not limited to, supervision of personnel, participating in budgeting, financial management, employer and patient relations, and quality improvement.
Develops and implements overall cost effective staffing plans, schedules staff and confirms time records
Interviews, orients, trains, counsels, mentors, disciplines and evaluates staff
Provides leadership and direction in resolving operational issues.
Monitors and evaluates key processes in order to identify opportunities for improvement
Addresses customer complaints and ensures that follow-up action is taken and documented.
· The information above is for summary purposes, and is not intended to be a comprehensive list of essential functions.
We reveal and foster God's healing love by improving the health of the people and communities we serve, especially those who are poor and vulnerable.
Inspired by our faith,
•We will be distinguished as the premier person-centered health system and trusted partner.
•We will share accountability with clinicians and other stakeholders to coordinate care across all settin...gs and improve access, quality, health outcomes, and affordability.
•We will grow as community-based health networks to serve more people in partnerships with others who share our vision and values.
Caring Spirit - We honor the sacred dignity of each person.
Excellence - We set and surpass high standards.
Good Humor - We create joyful and welcoming environments.
Integrity - We do the right thing with openness and pride.
Safety - We deliver care that seeks to eliminate all harm for patients and associates.
Stewardship - We are accountable for the resources entrusted to us.