ER Admissions Reps are responsible for the efficient registration of patients, while providing excellent customer service. ER Reps will frequently work under pressure, requiring flexibility and teamwork. ER Reps will also work with patients at the bedside, requiring the ability to be around patients with serious illness and/or medical conditions. Specific responsibilities include: obtaining demographic & insurance information; collecting co-pays, deposits & deductibles at point of service; identifying patients with limited financial resources offering assistance & direction in making financial arrangements.
- HS diploma or equivalent
- 1 year clerical and customer service experience; previous healthcare experience preferred
- Strong data entry skills, numerical aptitude, and critical thinking skills
- Excellent communication and customer service skills
- Must be self-directed & have good organizational skills
Our Mission: WHY WE EXIST. To extend the healing ministry of Jesus Christ. Our Core Values: WHAT WE BELIEVE IN.DIGNITY Respect for the worth of every person, recognition and commitment to the value of diverse individuals and perspectives, and special concern for the poor and underserved. INTEGRITY Honesty, justice, and consistency in all relationships. EXCELLENCE High standards of service and performance. COMPASSION Service in a spirit of empathy, love, and concern. STEWARDSHIP Wise and just use of talents and resources in a collaborative manner.Our Vision: WHAT WE ARE STRIVING TO DO. CHRISTUS HEALTH, a Catholic health ministry, will be a leader, a partner and an advocate in the creation of innovative health and wellness solutions that improve the lives of individuals and communities so that all may experience God's healing presence and love. Our Name and Symbol:WHO WE ARE. CHRISTUS is Latin for "Christ," and proclaims publicly the core of our mission. OUR NAME choice also recognizes the heritage of our two congregational sponsors, the Sisters of Charity of the Incarnate Word in Houston and San Antonio. Jesus Christ is the Incarnate Word, the Word of God made flesh. It is, theref...ore, only fitting that it is in another form of His name that our health ministries are called together. OUR SYMBOL Reflects the healing ministry of Jesus Christ - a combination of a medical cross and a religious cross. The flowing banner on the cross is a common symbol of the risen Christ, while the royal purple signifies Christ. The flowing banner also conveys a sense of motion as we move forward into a new era of service to our communities.