Position Description:Healthcare isn't just changing. It's growing more complex every day. ICD-10 Coding replaces ICD-9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that's what fueled these exciting new opportunities. Who are we? Optum360. We're a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we'll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide. If you're looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work. We are seeking an energetic candidate for a role in our ER Department. The perfect candidate will facilitate the patient admission flow, including patient identification, accurate demographics, insurance information, required signatures, documents, and will be responsible for insurance authorization, notification and verification of insurance benefits in order to obtain accurate and prompt reimbursement. Additional duties include providing information and answering questions about payment assistance collecting co-payments, patient liabilities, and entering all necessary information into the hospital computer system.As admitting professionals, we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enable us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay.Positions in this function are responsible for checking in, scheduling appointments, answering billing questions and managing patient medical records for a clinic. Roles may vary based on the size of the clinic(s).Primary Responsibilities:Obtaining benefits and insurance verificationPoint of Service Cash Collections, co-pays, deductibles and coinsuranceObtaining Consent for Medical Treatment and other compliance as necessaryAccurate computer data entryScanningRegistering and pre-registering patients for emergency, elective and scheduled casesWorking with various systems including the Patient Registration and Electronic Medical Record
Required Qualifications:High School Diploma / GED (or higher)2+ years of Customer Service experienceExperience utilizing a computer and Microsoft Office (Microsoft Word, Microsoft Excel, and Microsoft Outlook) to create, copy, edit, send, and save documents Comfortable working 30 hours per week, 10 hour shifts: Monday, Thursday, and Saturday from 8:00pm-6:30am (week 1) then Sunday, Wednesday, and Friday from 8:00pm-6:30am (week 2) Preferred Qualifications:Experience with Healthcare Admissions or RegistrationInsurance Benefits experience or knowledgeCerner / MS4 experienceKnowledge of Medical TerminologyCareers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: UHG, Chandler, AZ, Optum360, Hospital, Registration, Insurance
Internal Number: 751747
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.