Primary Responsibilities:Update existing and create new business documentation according to specified timelinesReview & write documentation (SOP/PI's) for clarity, content, and consistency with established department standards and ensure compliance with business rulesCollaborate with Senior Documentation staff and/or business partners for instruction, guidance, or directionProactively manage task assignments or documentation projects to due dates, and report statusFacilitate small to mid-size documentation effortsOrganize and facilitate meetings to review, resolve conflict with, and/or approve documentation, and report statusMake recommendations for content/format improvementsMake recommendations for department or business partner process improvementsPerform research required to update/develop documentationPublish documentation according to established protocolAssist leadership with business issue resolutionMeet or exceed established business MBOs of quality and speed to delivery
Required Qualifications: 1+ year's SOP/Process instruction writing experience (SOPs/ Job Aids/Policies and Procedures)Intermediate in MS Word and HTML codingPreferred Qualifications:BA in English or other communications-based program Familiarity with APA Guidelines Technical Communications Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)Job Keywords: Documentation Writer, Writer, Noida, Uttar Pradesh
Internal Number: 751218
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.