No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. You'll help improve the health of millions. And you'll do your life's best work.(sm) As a Product Director, you will be vital to our success and drive future growth. In this role you will provide leadership in the management and development of Behavioral Health You will be empowered to do your best to develop the strategy and vision for product roadmaps, establish collaborative relationships with external and internal stakeholders, gather accurate requirements and evaluate product performance to enhance our mission of helping people live healthier lives. Think strategically, and creatively, about how the consumer experience should work - translating a vision to processes and requirements by focusing on contractual requirements including access to and delivery of Behavioral Health Services with emphasis on the importance of integration of care. Primary Responsibilities: Navigate and influence multiple cross-functional teams in a complex, matrix work environment Ensure that the MCO's behavioral health operations, providers, and any subcontractors are in compliance with the terms of the contract Coordinate all areas of the MCO, including quality management, utilization management, network development and management, provider services, member outreach and education, member services, contract compliance, and reporting Support the development of market strategies and value proposition Assist with forecasting revenue or savings opportunities associated with product development initiatives Serve as the behavioral health clinical lead to the customer, state and community stakeholders Define and develop local market performance against contractual, clinical and fiscal targets Manage cross-segment projects and initiatives that require problem solving, relationship building, influencing and analyzing, including clinical, operational, network, reporting and fiscal teams Adapt Behavioral Health plans and priorities to address business and operational challenges Influences innovation across teams to ensure aligned, cohesive progress across technology, marketing and service operations Responsible for oversight, tracking and reporting clinical requirements and performance standards set by the customer and the state Establish strategic priorities for Benefit Expense Management, and overall affordability initiatives Collect and deliver required clinical operations customer reporting as well as develop action plans to address performance issues Identify and analyze local market trends, service gaps and the development of mitigation strategies aligned with our strategic priorities Demonstrates an effective, adaptive leadership style that promotes innovation, accountability and establishes work priorities
Required Qualifications:Master's degree in psychology, counseling or social work or a Bachelor's degree in Nursing Must be a Nebraska licensed behavioral health professional, such as a psychologist, psychiatrist, social worker, psychiatric nurse, marriage and family therapist, or mental health counselor 8+ years of leadership experience 8+ years of administrative experience 5+ years of experience in public sector or BH care Thorough understanding of managed care principles, models and financing Prior experience in public sector mental health or non-profit community mental health, with knowledge of Medicaid populations Experience in healthcare, preferably in Medicaid Experience in recovery and resiliency practices and programs Proficiency with MS Office applications (min of 3 years' experience) Demonstrated ability to achieve goals in a matrix environment Demonstrated ability to work collaboratively and influence others Effectively communicate at all levels of the organization Demonstrated excellent verbal and written communication skills Strong customer service orientation Commutable distance to Omaha office and Lincoln Commutable distance to Milwaukee office (Wauwautosa office) Nebraska travel 50% in state, Wisconsin 25% in state and occasionally travel to Michigan Preferred Qualifications: Medicaid experience Prior experience making oral presentations Two years or more of experience working in a corporate managed health care environment Experience in a recovery-oriented delivery system Data analysis background and report writing capability Project Management skills Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Internal Number: 754410
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.