Position Description: Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work. If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Financial discipline and accountability count more today than ever. Which is why your performance and innovation will find a reception here like nowhere else as you help people live healthier lives while doing your life's best work.The Senior Accounts Receivable Clerk - Irving, TX will serve as a Subject Matter Expert (SME) for AR Follow-up within client-focused revenue cycle operations and assists coworkers and the Service Manager with questions and escalations as well as communicating issues, trends, concerns and suggestions to leadership.Primary Responsibilities:Review outstanding insurance balances to identify and resolve issues preventing finalization of claim payment; including coordinating with payers, patients and clients when appropriate.Analyze and trend data, recommending solutions to improve first pass denial rates and reduce age of overall AR.Review credit balances and validate reimbursement requests and initiate reallocation or refunds when appropriate.In-depth working knowledge of the various applications associated with the workflows.Ensure all workflow items are completed within the set turn-around-time within quality expectations.Facilitate team communication and training of fellow team members.Point person for day to day operations and departmental requests.Evaluates team strengths and prioritizes work assignments among team members.Troubleshoot issues to detect inconsistencies and/or errors affecting production. Responds to escalated issues by resolving or redirecting internally.Participate in special projects and perform other duties as assigned.
Required Qualifications: High School Diploma / GED2+ years of experience in health care Accounts Receivable revenue cycleExperience with Microsoft Excel (pivot tables, creating, and analyzing reports), Microsoft PowerPoint (create and edit decks, and presentation), Microsoft Word (creating, editing documents, and job aids), and Microsoft Outlook (email and calendar)1+ years of experience working in EPIC healthcare data base billing systemsPreferred Qualifications:Previous Accounts Receivable Team Lead / Supervisory experience is preferredGE Centricity Business experience is a plusCommunication experience with offshore teams is a plusExperience in building process flows / documentationSoft Skills: Experience with high volume clientUtilize time management skillsAnalytical skills to evaluate trend data and provide solutionsCareers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Senior Accounts Receivable Clerk, Irving, Texas, healthcare, Accounts Receivable, UHG, Optum
Internal Number: 754865
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.