Part Time - Access Service Representative - Glen Cove, NY
March 14, 2018
Glen Cove, New York
Position Description: Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work. The Access Service Representative registers patients and provides information regarding hospital rules and regulations. Conducts interviews to obtain demographics and insurance information. Keys information into the Patient Registration System. Obtains appropriate signature on medical, legal and financial forms. Performs a variety of other clerical duties related to patient's registration. Primary Responsibilities: Manages patient placement and bed board functionsContacts insurance carrier(s) to obtain all information necessary for the successful billing of 3rd party payers (coordination of benefits, benefit coverage / limits, co-pay / deductible amounts, authorization, pre-certification and referral requirements etc.Re-verifies insurance of recurring patientsPerforms financial assessments and determines patient's responsibilityAdvises patient of all financial obligations. Communicates balance amounts, deposits and point of service paymentsPrepares charts, registration. forms, patient addressograph plates etc. Forwards required items to nursing unit / clinic / ancillary departmentAnswers telephone, maintains files, sorts mail and keeps inventory of suppliesInforms manager of all activities, needs and problemsAssists with data collectionDeals with physicians and other customersCoordinates expiation documentation and manages patient valuablesPerforms related duties as required
Required Qualifications:High School Diploma / GED or higherMust be able to work 25 hours per week on a part time basis: Candidate will need to be flexible to cover the day shift, evening and night shifts as the hours will vary. Some Holidays as needed.Experience with Microsoft Word (create correspondence and work within templates) and Microsoft Outlook (emails and calendar management)1+ years of experience performing registration in a healthcare settingPreferred Qualifications:Experience performing customer service in a medical settingExperience with ICD-10 codesFluent in English and SpanishCareers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: UHG, Glen Cove, New York, NY, customer service, registration
Internal Number: 757870
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.