The Medical Assistant is responsible for providing an excellent customer experience while assisting in all aspects of medical practice under the direct supervision and responsibility of a physician. This position is responsible for patient safety, performing phlebotomy, Point of Care testing, assisting in minor procedures, processing lab specimens and the safe operation of medical equipment. The Medical Assistant is responsible for handling and administering all medications according to regulatory standards and organizational policy and procedure. This position is responsible for the collection, communication and documentation of accurate patient information/data and maintaining medical records according to regulatory standards and organizational policies and procedures. The Medical Assistant addresses patient questions/concerns using physician protocols. This position provides patient instructions as directed by the physician. Other responsibilities include coordinating requests for information and prescriptions, maintaining and preparing patient care areas to ensure efficient, effective and safe patient care delivery. This position reports to the Manager/Supervisor and is non-exempt.
Lee Health is the leading provider of health care in Southwest Florida and has served the citizens of Lee County and surrounding communities since 1916. Lee Health consists of four acute care hospitals, two specialty hospitals and comprehensive health care services in facilities and office locations throughout Southwest Florida. With more than 1 million patient contacts each year, Lee Health is the fourth largest public health system in the United States and one of the largest in Florida. Lee Health is a progressive, financially sound health care provider with over 11,800 employees, 1,300 community physicians and 4,500 volunteers and auxilians.