Schedules efficiently and accurately following established guidelines.
Creates accurate and complete accounts in host system by obtaining and verifying all registration information.
Meets or exceeds established productivity, quality assurance and Call Center performance standards.
Quality/Best Practice - Utilizes standards, guidelines, and written procedures for performing scheduling functions.
Teamwork - Communicates effectively and works cooperatively with others. Has respect for and understanding of other disciplines
Measures of Success: - Service Excellence - Patient Admitting - Patient Scheduling - Insurance Verification - Accuracy - Financial Counseling - Patient Safety - Non-Nursing Accountability - Teaming - Problem Solving - Effective Communication
Internal Number: 44054BR
About Inova Health System
Inova is a global leader in personalized health, which leverages precision medicine to predict, prevent and treat disease, enabling individuals to live longer, healthier lives. At Inova, we serve more than two million people each year from throughout the Washington, DC, metro area and beyond. Inova's mission is to improve the health of the diverse community it serves through excellence in patient care, education and research. At Inova, more than 16,000 employees demonstrate their commitment every day to providing the community with expert, world-class, compassionate patient care.