Chr ist iana Care is looking for dedicated, caring and compassionate Medical Assistants for our Medical Aid Units in several locations. The MAU operates 7 days a week and on holidays between the hours of 8am - 8pm. All staff work schedules consist of weekends on a rotating basis and include evenings.
The Locations are:
PRIMARY FUNCTION: Responsible to assist providers with the examination and treatment of patients. To deliver quality patient care and to perform other clinical and clerical duties within the MAU.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Takes and records patients vital signs and intake form
Assists providers in examinations or procedures
Prepares patient chart
Administers injections and medication within the MA scope as prescribed and directed by the provider.
Performs point of care testing (POCT) as directed by the provider
Performs quality control on all POCT equipment
Record point of care results in EMR
Prepare/stock exam rooms with necessary supplies and equipment
Performs patient call backs relaying information under the direction of a provider
Answers telephone messages under the direction of the provider
Performs assigned work safely, adhering to established departmental safety rules and practices. Reports to Clinical Practice Coordinator, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors
Performs other related duties as required
SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS: Daily contact with patients, providers, patient's family members and other members of the medical and front office staff. Also interacts with outside medical offices, diagnostic centers.
DIRECTION/SUPERVISION OF OTHERS: None
DIRECTION/SUPERVISION RECEIVED: Clinical Practice Coordinator
EDUCATION AND EXPERIENCE REQUIREMENTS: High School Graduate or Equivalent A graduate of a recognized Medical Office Assistant Program or hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI) MA Certification required within one year of hire. BLS certification required 2 years' experience as a Medical Assistant, is preferred
KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS: Knowledge to take and record vital signs Ability to assist providers with examinations and procedures Knowledge of medical terminology Knowledge of and compliance to Christiana Care and departmental policies, procedures and guidelines Knowledge of computerized based medical information documentation systems Knowledge & experience in clinical patient care in the outpatient setting Ability to provide excellent customer service including providing timely resolution to requests from patients, employees, outside agencies and vendors Ability to administer medications within the MA scope to all age groups Ability to organize and complete various tasks simultaneously Ability to demonstrate effective oral and written communication skills Ability to prioritize multiple tasks and be flexible during the daily work routine Ability to make decisions using sound judgment Ability to maintain confidentiality Ability to remain calm in stressful situations Knowledge of computer software Knowledge of EMR systems and practices
SPECIAL REQUIREMENTS: Medical Assistant certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI) required within one year of hire.
PHYSICAL DEMANDS: Standing, sitting, walking, bending, reaching, and lifting.
WORKING CONDITIONS: Pleasant office environment Exposure to medication and hazardous waste
Internal Number: JR50239
About Christiana Care Health System
Christiana Care Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are... positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.