Provide daily intermediate computer support to users through installation, troubleshooting, and support of networked computing devices and stand-alone computing devices. This includes all workstations and all mobile computing devices, printers, and scanning devices, hardware and software applications. Excellent oral and written communications skills to provide outstanding customer service onsite and via phone. Effectively organize problem determination/resolution steps to most effectively provide excellent customer service. Escalate problem (when required) to the appropriately experienced technician.
Internal Number: 46359BR
About Inova Health System
Inova is a global leader in personalized health, which leverages precision medicine to predict, prevent and treat disease, enabling individuals to live longer, healthier lives. At Inova, we serve more than two million people each year from throughout the Washington, DC, metro area and beyond. Inova's mission is to improve the health of the diverse community it serves through excellence in patient care, education and research. At Inova, more than 16,000 employees demonstrate their commitment every day to providing the community with expert, world-class, compassionate patient care.