The Sr. Medical Assistant will support New Castle APC Fellowship program. The APC Fellowship program is a 9 month Nurse Practitioner Residency program. It is a program for newly graduate Nurse Practitioners. The program is based in the primary care setting. This position will be based in the Primary Care at New Castle family medicine.
EDUCATION AND EXPERIENCE REQUIREMENTS:
High School Graduate or Equivalent
A graduate of a recognized Medical Office Assistant Program or Hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI) 2 years' experience as a Medical Assistant is required; 3 years' experience is preferred
This position is responsible for delivering and maintaining quality patient care. Assist providers in the examination and treatment of patients. To operate as a team leader and mentor of office staff in the practice to facilitate functions and duties.
KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:
Knowledge to take and record vital signs
Ability to assist providers with examinations and procedures
Knowledge of medical terminology
Knowledge of managed care insurance
Knowledge of current ICD and CPT coding requirements
Knowledge of referral process
Ability to administer medications to all age groups
Ability to perform as a team leader and delegate work assignments
Ability to organize and complete various tasks simultaneously
Ability to apply good oral and written communication skills
Knowledge of computer software
Knowledge of physician office systems and practices
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Rooms patients to include taking and recording patient Vitals.
Performs point of care testing, injections, medication administration and EKGs as per practice needs.
Assist clinician with examinations/procedures
Prepares exam/treatment rooms with necessary supplies and equipment
Completes necessary patient-specific paperwork as per practice needs
Ensures EMR is up-to-date with all pertinent test results in preparation for next visit
Assures adequate coverage within the practice due to staff shortage
Participate in new hire orientation and other educational initiatives for staff as per directed by supervisor.
Handles patient call backs relaying information per the direction of provider
As per state guidelines, performs sterilization of medical equipment per practice needs
Handles prior authorizations, referrals, and medical refills based on practice needs
Schedules tests, procedures and surgeries as per practice needs.
Performs quality control on all POCT (point of care testing) equipment.
Provides documentation assistance for providers during examinations and procedures
Perform clerical duties as assigned by supervisor
Orders and maintains office clinical supplies and equipment
Performs other related duties as required
SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS:
Daily contact with patients, physicians, and other members of the medical and front office staff. Also interacts with outside medical offices, diagnostic centers, and other companies/organizations based on the needs of the patients.
DIRECTION/SUPERVISION OF OTHERS:
Acting as a team leader and mentor as directed by supervisor
Internal Number: JR51402
About Christiana Care Health System
Christiana Care Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are... positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.