The Patient Financial Services Cash Specialist 1 is responsible for receiving, sorting and processing of the bank lockbox in a timely and accurate manner.
Responsibilities: -The timely and accurate posting of patient and insurance payments, insurance write-offs, charge adjustments, deductibles, copays, and non-covered or denied amounts. -Balance all adjustments and payments posted daily by batch in Healthquest. -Reviews EOB and patient payments to determine any possible over payments made by payer and/or patient. -Access data base reports and rejection reports are worked timely and meet Departmental Productivity and Quality Review standards. -Assure appropriate and timely write-off of all account adjustment requests. -Assure appropriate handling of non-payment EOBs and denial request.
Internal Number: 49885BR
About Inova Health System
Inova is a global leader in personalized health, which leverages precision medicine to predict, prevent and treat disease, enabling individuals to live longer, healthier lives. At Inova, we serve more than two million people each year from throughout the Washington, DC, metro area and beyond. Inova's mission is to improve the health of the diverse community it serves through excellence in patient care, education and research. At Inova, more than 16,000 employees demonstrate their commitment every day to providing the community with expert, world-class, compassionate patient care.