Christiana Care Health Systems is seeking qualified candidates for Patient/Physician Access Coordinator to work in our Patient Accesses Service Department which provides access and scheduling of patients. Primary contact and interactions to include: Departmental and hospital staff, physicians/office staff, patients/family, insurance companies, Patient Financial Services and Information Services. This position will be assigned to Christiana Maternity Admitting.
Work for a world class organization!
We have been named as Delaware's best employer again!
Ability to utilize your skills in healthcare and learn new ones.
The Access Coordinator will be primarily responsible for promoting patient and physician satisfaction through proactive administrative services. Some of these services include:
Collaborating with physicians/office to ensure a seamless delivery of patient access activities.
Facilitating the authorization process to minimize direct involvement with physicians/office staff.
Provide consistent education to physicians/office staff regarding changes in third party billing, customer service, answering phones.
Associate degree in Business/Medical related field preferred.
Two years' experience in a medical, financial or marketing institution preferred.
Previous insurance or third party experience is preferred.
Ability to manage multiple software/websites simultaneously.
An equivalent combination of education and experience may be substituted.
Hours: This position is a part time Evening Shift position for 40 hours per pay period. Hours are 3:00 p.m. - 11:30 p.m. This requires every other weekend and every other holiday per year.
Other: This position requires attendance of our Global Training class that is 2-4 weeks in duration and is 8 a.m. - 4:30 p.m. Monday - Friday. The training will be held at our Avenue North facility in Wilmington, Delaware.
Internal Number: JR55367
About ChristianaCare Health System
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.