Position Summary: Front Office Assistant II has 3 or more years of medical office experience and demonstrates an ability to perform multiple duties in the front office.
Understand and explain most insurance and billing questions
Knowledge of CPT and ICD-10 coding procedures
Must excel in interpersonal communication and customer service and be able to work both independently and as part of a team.
Be organized, detailed oriented and accurately completes follow through.
Must have the ability to problem solve to logical conclusion and demonstrate initiative and responsibility.
Must have good listening skills and the ability to communicate effectively and clearly both verbally and in writing. This includes the ability to professionally and diplomatically discuss difficult topics while promoting the Company’s position.
Strong typing and data entry skills
Familiarity with automated Practice Management computer systems
Ability to communicate effectively in written and verbal form.
Ability to be at work and be on time.
Ability to follow company policies, procedures and directives.
Ability to interact in a positive and constructive manner.