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Description

REPRESENTATIVE RESPONSIBILITIES

???Training Courses
Develop materials and support for Heart Institute wide systems for creating, managing and reporting performance metrics. Help to orient and mentor new staff. Prepare analytic on-boarding materials.

???Automation
Assist in the development of department-wide systems for automating the production of performance metrics, maintaining data management systems, developing visualizations and displays for performance metrics, developing and implementing processes for validating metric values.

???Data Resource
Support Quality Improvement Activities in Heart Institute Strategic Initiatives and Cardiac Networks United National Network Strategic Initiatives. Serve as a data and/or analytic resource for one or more initiative-based teams. Work with teams to understand, document and respond to data requirements to meet reporting and analytic needs.

???Metrics
Responsible for a portfolio of metrics for internal and/or external use. Managing performance metrics includes ensuring that values are updated regularly, responding to questions about the measures from customers, investigating instances of special cause. It may also include analysis to identify opportunities for improvement in the measures. The senior analyst may delegate responsibilities to a junior analyst, but is responsible for the final result.

???Customer Contact
Serve as customer's primary point of analytic contact. Meet customers' basic needs either directly, or by delegating responsibility to a junior analyst, while assuming final responsibility for the result. Meet customers' moderate needs directly. If customer has advanced needs within analysts' area of initiative-based expertise, meet directly; if advanced needs fall outside analysts' area of initiative-based expertise, arrange for these needs to be met by enlisting the help of the initiative-based team. Advanced needs include developing and populating new measures.

Qualifications

EDUCATION/EXPERIENCE

Required:
???Bachelor's degree in a related field
??? 5 - 7 years of work experience in a related job discipline.

Unique Skills:

???Skill
Proficient in data analytics software

Expertise with statistical process control