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Memorial Sloan Kettering Cancer Center Logo
Memorial Sloan Kettering Cancer Center

New York, New York

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HCA Healthcare

Englewood, Florida

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CareMount Medical

Poughkeepsie, Town of, New York

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Atlantic Health (SP)

Newton/NJ/USA

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Southern California Permanente Medical Group

San Diego, California

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WakeMed Health & Hospitals

Raleigh, North Carolina

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LifeStance Health

Gainesville, VA

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CHRISTUS Health

Kingsville, Texas

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Geisinger

Scranton, Pennsylvania

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Geisinger

Danville, Pennsylvania

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Penn State Health

Hershey, Pennsylvania

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Baylor Scott & White Health

Round Rock, Texas

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Vanderbilt Health

Nashville, Tennessee

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Veterans Affairs, Veterans Health Administration

Prescott, Arizona

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Fort Mill Medical Center

Fort Mill, South Carolina

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Penn State Health - Physician Recruitment

Hershey, Pennsylvania

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Memorial Sloan Kettering Cancer Center

Basking Ridge, New Jersey

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Contact Center Spec 1
JOB SUMMARYThe Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails and electronic requests to assist as front line support for product and/or service requests. This may include, but not limited to, technical support, answering questions, registering new patients, scheduling healthcare appointments, providing financial clearance, handling complaints, troubleshooting problems and providing information on behalf of the institution. ESSENTIAL FUNCTIONS OF THE ROLEResponds to, and resolves routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on customer satisfaction and


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