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Responsible for development and implementation of APHA events and event registration including Annual Meeting & Expo and Policy Action Institute.  Registration Process –Manage Annual Meeting and Policy Action Institute registration process. Update registration fee calculator with actual attendance numbers from last year.  Suggest meeting registration fees.  Work with membership and registration vendor to update membership and registration online forms.  Test registration process before going live.  Analyze trends in weekly registration reports.  Manage post deadline cancellation refund requests.  Manage attendee ribbon stock.  Customer Service – manage and serve as lead for answering the APHA designated inboxes.  Respond to messages in a timely manner.  Event Signage – Assist Director with Annual Meeting signage.  Serve as lead for signage for small APHA events.  Small Event Management – Work with Assistant Director in managing local events including setting up event registration.  Manage logistics and help conceptualize small APHA events including National Public Health Week, Get Ready Day, and webinars, including venue selection and onsite management.  Travel Lead – Serve as organization lead for event and meeting travel.  Statistical Reports & Analysis – Create and provide weekly registration reports and analyze trends.  Update and analyze post-event event statistics for future improvements.  Shipping – Manage Annual Meeting freight.  Policy and Standard Operating Procedure Development – Develop and implement registration policies for all registration categories and events and create applicable SOPs.  Perform other duties as assigned.

Bachelor’s degree required. Candidates must have minimum of 5 years of event or registration management experience.  They should have outstanding customer service and interpersonal skills, organizational skills, proficiency in Microsoft Office products (Word, Excel, PowerPoint), proficiency event or membership databases and the ability to rapidly learn and introduce new technology.  Experience working on a virtual and onsite exhibit platform.  Relentless attention to detail.  Must be able to travel to the Annual Meeting (approximately 10 days) and Policy Action Institute (approximately 2 days) with other occasional travel possible; Must be able to work occasional weekends and evenings to attend events and other off-site functions when applicable. 

Position is based in downtown DC near several metro stations.  Hybrid work environment.

Hours: 35 hours a week, full-time, Monday - Friday (daytime).  Number of openings: 1.

Applicants who meet the requirements and are interested in being considered for this position should submit the following information (please include your last name in all filenames when uploading materials.  You should use this format: LastName.CoverLetter) at: https://careers-apha.icims.com.

• Cover letter;
• Resume;
• A writing sample;
• Salary requirement;
• At least 2 supervisory references and 1 professional reference (name, title, company name and phone number and email).

Vaccination Policy: New Hires and Employees must adhere to APHA COVID-19 Vaccination Mandate Policy.

CLOSING DATE:            Open Until Filled

EEO/AA/VETS/DISABILITY.  APHA is strongly and actively committed to diversity in its workplace.

About American Public Health Association

APHA champions the health of all people and all communities. We strengthen the public health profession. We speak out for public health issues and policies backed by science. We are the only organization that combines a nearly 150-year perspective, a broad-based member community and the ability to influence federal policy to improve the public's health. Our Mission Improve the health of the public and achieve equity in health status Our Vision Create the healthiest nation in one generation Our Values Our values reflect the beliefs of our members from all disciplines of public health and over 40 countries. Our strategic plan Strategic plan summary

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