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Carle Health Logo
Carle Health

Urbana, Illinois

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Carle Health

Normal, Illinois

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Marshfield Clinic Health System Logo
Marshfield Clinic Health System

Eau Claire, Wisconsin

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Foundation Health Partners

Fairbanks, Alaska

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UC Health

Fort Collins, Colorado

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Penn State Health - Physician Recruitment

Lancaster, Pennsylvania

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UNM Hospital

Albuquerque, New Mexico

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Harris Health System

Houston, Texas

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Harris Health System

Houston, Texas

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WakeMed Health & Hospitals

Raleigh, North Carolina

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Southern California Permanente Medical Group

Downey, California

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Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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WMCHealth

Valhalla, New York

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WMCHealth

Suffern, New York

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WMCHealth

Suffern, New York

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WMCHealth

Suffern, New York

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Penn State Health

Hershey, Pennsylvania

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Geisinger

Danville, Pennsylvania

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Baylor Scott & White Health

TEMPLE, Texas

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Baylor Scott & White Health

Austin, Texas

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Contact Center Spec 1
JOB SUMMARYThe Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails and electronic requests to assist as front line support for product and/or service requests. This may include, but not limited to, technical support, answering questions, registering new patients, scheduling healthcare appointments, providing financial clearance, handling complaints, troubleshooting problems and providing information on behalf of the institution. ESSENTIAL FUNCTIONS OF THE ROLEResponds to, and resolves routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on customer satisfaction and


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