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Switchboard Operator
PIH Health is seeking a dedicated and skilled Switchboard Operator for our Downey Promenade Medical Office location. This full-time, day shift position is integral to our mission of providing outstanding healthcare services to our community. As a Switchboard Operator, you will be the first point of contact for patients and visitors, both over the phone and in person, playing a crucial role in shaping their experience with our healthcare network. Your responsibilities will include answering all incoming calls with professionalism and courtesy, scheduling patient appointments, verifying insurance eligibility, and directing calls to the appropriate department or provider. You will also be responsible for taking detailed messages and performing various office duties to ensure efficient oper
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