OverviewThe Educator/Quality Specialist for Pathology Ambulatory serves as the liaison and primary contact for WakeMed Physician Practices. Duties include providing training, education and communication all pathology lab test related information to WakeMed Physician Practices, recording requests, resolving electronic reporting problems specific to the customer, ensuring competency for all practice phlebotomists and providing excellent customer service to physician practices. Assists with the writing of tools, tip sheets and educational materials. Performs other duties as assigned. Department DescriptionServing the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake