Summary

The Post 9/11 Military2VA (M2VA) Program Manager provides vital leadership in overseeing all transition and coordination of care activities for Post 9/11 era Service Members and Veterans - ensuring they receive seamless - comprehensive support as they access VA health services. This role fosters collaboration among multidisciplinary teams and stakeholders to address the unique needs of these Veterans - supporting their health - well-being - and successful integration into VA care.

Qualifications

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
• Education: Must possess a Master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
• Licensure: Must be licensed or certified by a state to independently practice social work at the master's degree level
• English Language Proficiency: Candidates must be proficient in written and spoken English to be appointed
• Grade Determinations: Social Worker (Program Coordinator) GS-0185-12 (1) Experience/Education
• One year of experience equivalent to the GS-11 grade level
• Experience must demonstrate possession of advanced practice skills and judgment - demonstrating progressively more professional competency
• Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship - or equivalent supervised professional experience
• (2) Licensure/Certification
• Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level - and must be able to provide supervision for licensure
• (3) Demonstrated Knowledge - Skills - and Abilities
• In addition to the experience above - candidates must demonstrate all of the following KSAs: (a) Knowledge of program coordination and administration which includes consultation - negotiation - and monitoring
• (b) Knowledge and ability to write policies - procedures - and/or practice guidelines for the program
• (c) Ability to supervise multidisciplinary staff assigned to the program
• (d) Skill in organizing work - setting priorities - meeting multiple deadlines - and evaluating assigned program area(s)
• (e) Ability to provide training - orientation - and guidance within clinical practice
• Reference: For more information on this qualification standard - please visit https://department.va.gov/employees/va-qualifications-standards/ Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position
• Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination
• Driver's License Requirement: Possess a valid - unrestricted State driver's license
• have a safe driving record
• demonstrate medical qualification to operate the appropriate motor vehicle safely.

Duties

• VA Careers - Licensed Clinical Social Worker: https://youtube.com/embed/U_xC25QsN0w Total Rewards of a Allied Health Professional Major duties include - but are not limited to: The incumbent serves as the Point of Contact (POC) and Coordinator for the Post 9/11 Military2VA (M2VA) Program
• They provide administrative oversight of the M2VA Program to include planning - establishing - and implementing policies and procedures
• developing program goals and objectives
• and monitoring - operating - and evaluating the functioning of the program
• The Program Manager may supervise employees to accomplish the work of the organization unit or program area
• They may exercise supervisor authorities and responsibilities involving work assignment - as well as the administrative and personnel management functions relative to the staff supervised in areas assigned
• The incumbent serves as the facility point of contact for all inquiries regarding transition of Post 9/11 era SM/Vs who may be seeking health care from the facility
• They will establish and maintain close working relationships with a variety of internal and external stakeholders (e.g. - Veterans - families - state and community agencies - Veterans Service Organizations - military support programs - specialty programs - eligibility - Veterans Benefits Administration - etc.)
• Manages and coordinates the seamless transition of patients from DoD to MVAHCS - which includes obtaining appropriate authorizations for care (from TriCare - DoD - etc)
• Duties include ensuring enrollment - arrangement of medical care - transfer of information - and follow up with referral sources
• Coordinates - communicates and establishes relationships with various service areas and stakeholders within the MVAHCS to determine the appropriate avenue of treatment for the patient
• Provides leadership in development and implementation of integrated care model at Mpls VAHCS and all CBOC's to ensure Post 9/11 era combat Veterans receive comprehensive preventive mental and physical health evaluations
• Prepares program reports for VA Central Office - the VISN Point of Contact (POC) - and Medical Center leadership and monitors Veterans Health Administration (VHA) performance monitors and measures
• Develops policy and procedures to ensure compliance with any applicable accreditation bodies - as well as maintains the program website and internal Share Point site (or within an appropriate location) at MVAHCS which contains all major policies - procedures - templates - resources - dashboard - and tools used by program staff
• Develops - implements - and participates in a plan for outreach to extend services to Post 9/11 era Veterans who may benefit from care - but who do not presently use VA for their health care needs
• Manages the daily operation of the M2VA Program and provides accountability for program effectiveness and modification of service patterns to enhance customer satisfaction
• Develops - tracks and assures all Post 9/11 era Service Members and Veterans are screened for the need for care management services and that those in need of nurse and/or social work Case Managers are assigned accordingly
• This may require close working relationships with specialized case management and/or treatment teams such as the Visual Impairment Services Team (VIST) Coordinator - the Spinal Cord Injury (SCI) Coordinator - the Polytrauma Case Manager if applicable - and the Women Veterans Program Manager
• Work Schedule: 08:00 to 16:30
• Monday through Friday Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases
• When setting pay - a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade)
• Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year)
• Selected applicants may qualify for credit toward annual leave accrual - based on prior [work experience] or military service experience
• Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a child
• Child Care Subsidy: After 60 days of employment - full time employees with a total family income below $144 -000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad-Hoc only Virtual: This is not a virtual position
• Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized