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The Clinical Informatics Specialist serves as a critical liaison between clinical operations and information technology, ensuring the effective implementation, optimization, and sustained adoption of electronic health records (EHR) and digital health solutions. This role collaborates with clinicians, Epic application teams, Information Services, training, analytics, and operational leaders to align technology with clinical workflows, supporting safe, efficient, and evidence-based care delivery.
Responsibilities:
1. Lead or support the configuration, enhancement, and maintenance of clinical technology systems, prioritizing alignment with clinical workflows for efficiency and safety.
2. Collaborate with clinicians, IT, and operations to assess user needs, define requirements, and deliver technology solutions that enhance usability and patient safety.
3. Participate in build governance, project prioritization, and release planning to ensure technology initiatives are aligned with organizational and clinical priorities.
4. Identify and advocate for standardization of clinical processes, documentation, and system configurations to promote best practices across departments.
5. Assess, map, and redesign clinical workflows with frontline staff to optimize technology integration and minimize workflow disruption.
6. Ensure clinical content within systems is accurate, relevant, and aligned with workflows to support effective patient care.
7. Promote adoption of evidence-based practices through system design and process alignment.
8. Provide expert-level support for clinical end users, addressing complex issues and recommending system or process improvements.
9. Work with training, education, and operations teams to design, deliver, and evaluate user training programs for technology adoption.
10. Develop and implement strategies to drive technology adoption and digital proficiency across the organization.
11. Monitor usage metrics, analyze adoption trends, and track KPIs related to clinical quality, safety, compliance, and operational outcomes.
12. Support development and interpretation of clinical reports to empower data-driven decision-making.
Other information:
Technical Expertise
1. Strong understanding of clinical workflows, informatics principles, and healthcare regulatory standards.
2. Ability to bridge clinical practice and technology through clear, effective communication.
3. Proven analytical, problem-solving, and workflow redesign capabilities.
4. Comfort operating in fast-paced, collaborative environments with multiple projects and shifting priorities.
5. Excellent interpersonal skills, with the ability to build trust and facilitate productive dialogue across multidisciplinary teams.
6. Experience presenting to diverse groups, including clinical councils and executive forums.
7. Competency with Microsoft Office and basic computer applications.
Education and Experience
1. Education: Bachelor's degree in a clinical discipline (e.g., Nursing, Medical Laboratory Science, Physical Therapy, Radiologic Technology, Respiratory Therapy, or other allied health profession) required. Master's degree in Healthcare Informatics, Healthcare Business, or related field preferred.
2. Graduate of an accredited clinical education program relevant to the candidate's specialty.
3. Licensure: Current, active professional license or certification to practice in the state of Ohio.
4. Certification: Informatics, Epic, or healthcare technology-related certification preferred.
5. Years of relevant experience: Minimum of five (5) years clinical experience in a healthcare setting required. Minimum of three (3) years' experience in informatics, process improvement, or comparable experience preferred.
More Than a Job. It’s loving what you do - and why you do it. Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room. The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children. We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families - regardless of where they live - to find the high-quality care they need. No matter which of our locations you choose, you’ll see that when you give the most, you get more—...support, rewards and satisfaction. CAREER OPPORTUNITIES: It’s making the most of your days. Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures. Visit us and see why it’s more than just a place to work. It’s a family. Apply today at careers.akronchildrens.org.