Processes, and analyzes biological specimens according to defined procedures using independent judgment, effectively integrating the pre-analytic, analytic and post-analytic components in the process. Follows established protocol for quality assurance and quality improvement. Recognizes problems and actively participates in problem resolution
RESPONSIBILITIES:
- Performs routine and special analysis of specimens according to established protocol.
- Recognizes and documents abnormal and inconsistent test results and independently follows through, according to established protocol.
- Follows protocol for critical/panic values.
- Demonstrates knowledge of test theory and correlates lab data.
- Review co-workers' reports where appropriate, for release.
- Consistently seeks/consults other departments to assist in workflow efficiencies when immediate tasks are completed, in order to expedite patient care.
- Demonstrates and maintains competencies in a minimum of two clinical departments and performs testing/procedures independently with minimal supervision.
- Analyzes quality control materials in accordance with laboratory policy.
- Follows through independently with corrective action and documentation and responds appropriately to correct problems. Proactively alerts supervisors to quality control trends and other potential problems.
- Actively participates in department-based Quality Improvement projects.
- Assists supervisor with test method comparisons, correlation studies or other validation studies for new or current test systems.
- Assists supervisor in collating data, material, etc. for quality management program.
- Performs routine preventive maintenance of all departmental equipment/instruments.
- Maintains department inventory, communicating effectively with Supervisor or designee when inventory is low, in order to assure continuity of patient testing.
- Recognizes instrument malfunction and/or reagent problems and is able to perform problem-solving/ troubleshooting measures.
- Is able to troubleshoot and repair instrumentation problems. Independently initiates communication with service/vendor in order to problem-solve instrumentation/ equipment.
- Acts independently to determine alternative testing procedures.
- Acts as a technical resource for students, technical and phlebotomy staff, physicians and other professional staff.
- Assists phlebotomists in problem-solving patient and/or specimen issues.
- Participates in the continuing education programs offered in the respective department, cross-trained departments and through the hospital. Expands knowledge in the field through continuing education; e.g., seminars, outside programs, on-line programs.
- Interfaces with clinicians and answers questions/concerns related to laboratory tests, procedures, collection information, etc.
- Reports to codes as required within established time-frame and follows all technical and administrative protocols.
- Accurately correlates orders with specimens ensuring proper identification of specimen and follows up with unit as needed.
- Assesses quality and appropriateness (QNS, clotted, labeling, proper collection/container, etc.) of specimens and follows through accordingly (redraw, notification of nursing unit, etc.)
- Is able to demonstrate effective utilization of computer systems to perform testing for patient care functions. Identifies/makes recommendations for process improvements related to LIS, test analyzers and/or manual test methods.
- Assists supervisor in performing a special project or initiative.
- Demonstrates sound, independent judgment, effectively and professionally resolving problem situations.
- Performs other related duties as required.
QUALIFICATIONS/REQUIREMENTS:
EXPERIENCE
- 0-2 years experience as a Clinical Lab Technician, preferred.
EDUCATION
- Associate’s or higher degree for certified clinical laboratory technician or substantial equivalence as per New York State education department, required
LICENSES/CERTIFICATIONS
- Either: (a) possession of a license and current registration as a Certified Clinical Laboratory Technician issued by the New York State Education Department; or (b) possession of a limited permit as a Clinical Laboratory Technologist or restricted license to practice clinical laboratory technician at Westchester Medical Center issued by the New York State Education Department.
- Certification in a national accrediting agency preferred.