We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in-it’s something we live every day, for life’s journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

* Must Live in Colorado

* Hybrid role with an in-office requirement of 2 days per week in Denver, Colorado

Job Summary

Performs work associated with analysis, design, implementation, operation, deployment, and support of information technology resources (including computer hardware, operating systems, communications, software applications, data processing and security), telecommunication systems, and software/database products by internal staff, outsourcing staff, or consultants.



Essential Functions:

• Projects and delivers an attitude of pro-active problem solving. 20%

• Responsible for providing analytical and technical support for tickets that have been submitted by organization to IS2 team over a wide range of applications IS Team supports. 20%

• Encompasses daily operations, project and upgrade support, and administration duties. 20%

• Assists customers with implementation, work-flow identification, and issue resolution of supported applications. 20%

• Effectively consults with DH IT personnel as needed. 10%

• Reaches across groups within IS and across user communities to facilitate communications and rapport between all involved parties. 10%

Education:

• High School Diploma or GED required

Work Experience:

• 1-3 years Support of business applications required

Licenses:

Knowledge, Skills and Abilities:

Tools/Systems of focus  (Any experience here is a plus)

• Globalscape / EFT/ SFTP Setup
• QNXT
• Health Edge
• Smartsheet
• Tableau
• Microsoft Dynamics
• Health Trio Portal
• General EDI file familiarity (834/837/820/)

• Must possess the ability to maintain composure in difficult and stressful situations.
• Must be a good team player with strong people skills.  Ability to quickly build rapport.
• Must have the ability to analyze and apply theory to practice skills.
• Ability to work with others to create the best possible results is essential.
• Exhibits Initiative, organization, and time utilization skills. Quantity of Work
• Familiarity with Project Management and Business Analyst types of work.
• Ability to communicate technical information to non-technical personnel.

* Must Live in Colorado

* Hybrid role with an in-office requirement of 2 days per week in Denver, Colorado

Shift

Work Type

Salary

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development - while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays

• 100% paid parental leave up to 6 weeks

• Immediate eligibility for retirement plans with employer contribution up to 9.5%

• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.

• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center

• Free RTD EcoPass (public transportation)

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado’s primary, and essential, safety-net health care system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.

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About Denver Health

Take your career to the next level at Denver Health, where we offer a robust benefits package and endless opportunities for growth. Denver Health is a nationally-ranked, locally-trusted, premier healthcare institution located in the heart of Denver, Colorado.Twenty-five percent of all Denver residents, or approximately 150,000 individuals, receive their health care here. We are known as an integrated health care system that encompasses multidisciplinary academic specialties, a community health system, a level I adult trauma center, pediatric emergency and urgent care center home to Denver Public Health and many of the nation's leaders in medicine.Denver Health is an Equal Opportunity Employer At Denver Health we pride ourselves on our commitment to diversity. Equal opportunity is a fundamental principle of Denver Health. As an equal opportunity employer, Denver Health is committed to recruit, hire, promote and administer all human resource actions in a non-discriminatory manner. Denver Health is committed to providing equal opportunities in all business practices and to all persons regardless of age, race, color, national origin, genetic information, religion, sex, pregnancy, disab...ility, sexual orientation, gender identity, gender expression, marital status or veteran status (collectively “protected status”). Denver Health strives to maintain a work environment that is free from unlawful harassment and discrimination and will not tolerate any such conduct by employees or directed at employees within the scope of their employment. Read the full Human Resources Employee Principles and Practices policy.

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