Job Summary: Under the direction of the Medical Director of Transfusion Services and guidance of the Administrator of Clinical Laboratory Services is responsible for the management and 24-hour a day operation of the assigned laboratory. Oversees the regulatory, personnel, technical, financial and business activities of the laboratory.

Responsibilities:

o    Oversees Technical Supervisor and Shift Supervisors in planning and executing the operations of the laboratory. Meets regularly with supervisory and technical personnel.

o    Responsible for the hiring, scheduling, competency evaluation and discipline of technical and supervisory staff. Reviews credentials of prospective employees to ensure they meet certification and education requirements.

o    Ensures that personnel files are maintained for all employees documenting CVs, training, continuing education, certifications, performance evaluations, annual physicals and other information as required by hospital and regulatory requirements.

o    Assures that laboratory procedures and policies remain in conformance with all regulatory requirements. Maintains records of laboratory inspections and responds to any deficiencies noted with appropriate documentation of corrective actions. Acquires and maintains complete sets of updated regulatory requirements.

o    Maintains departmental policy and procedure manuals ensuring that all technical, computer and administrative procedures are fully and accurately described. Maintains a complete file of superseded policies and procedures together with date withdrawn from service.

o    Implements and enforces the policies and procedures for a safe and non-discriminatory workplace.

o    Assures that all computer programs, calculations and procedures are validated prior to being placed into service.

o    Manages training, continuing education and NYS and CAP proficiency testing programs.

o    Responsible for patient specimen registration and processing of all samples delivered to the laboratory, ensuring that all laboratories in the medical center receive appropriate specimens for testing in a timely manner.

o    Oversees the processing of all esoteric testing which must be sent to outside reference laboratories. Ensures that all reference labs utilized meet the hospital's regulatory requirements.

o    Manages the laboratory quality control and equipment maintenance programs.

o    Investigates complaints and delays in the provision of diagnostic services, institutes appropriate remedial actions and reports the outcomes.

o    Oversees the Quality Assurance Program and statistical reporting.

o    With the Laboratory Director, is responsible for preparing operating and capital budgets and developing budget justifications. Assists in the preparation of business plans.

o    Advises the Laboratory Director on the development of the laboratory's strategic plan. Develops staffing, equipment and operational plans for the laboratory.

o    Monitors monthly expense reports and investigates unexpected budgetary trends. Reviews all invoice postings and works with Laboratory Administration and the Finance department to ensure the accuracy of expense reports.

o    Ensures that the payroll is recorded properly and monitors and controls laboratory overtime.

o    Assists the Administrator in the preparation of regulatory agency applications (NYSDOH, Joint Commission and CAP).